FAQs

When will my order ship?

Product orders are usually processed in 1 business days and shipping time is 1 - 2 business days for (standard shipping). When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us.

If your order hasn’t shipped throughout the regular time frame, please reach out to us! We’ll resolve it asap. Email: zesenads2023@gmail.com

Please see all of our Shipping Policies. 

Cancelation?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a customer satisfaction guarantee. Custom orders are the only products on the site that are Final sale items.

To return your merchandise, please email: zesenads2023@gmail.com for the return address and always include your Order number and Full name.

How can Change my order?

You may amend your order and address details within (24) hours of purchase. Please contact Email: zesenads2023@gmail.com as soon as possible with your change requests, label the subject line: Change my order, and make sure to include your Full name and order number. We will confirm your changes have been made.

Damaged art:

If your product arrives damaged or defective in some way we offer a hassle-free replacement. Here’s how:

Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).

Attach your photos to an email and send them to Email: zesenads2023@gmail.com

Please include your Order Number, Full name, and brief description.

You will receive an email within 24 hours confirming that your damaged replacement will be processed.

Who do I contact for inquiries?

For all press inquiries, email: zesenads2023@gmail.com and your email will be forwarded to the right person!